Shipping and Returns Information
Deliveries within Australia
Leather and Luggage offers free delivery within the Perth metropolitan area on all orders over $50. For orders under $50 an $8 postage/handling fee applies.
Due to the increase in postage charges and our low online prices, we can no longer offer free delivery to regional areas of Western Australia and the other states in Australia. Postage charges will be displayed in the shopping cart when you select your region and are based on size and weight of the item being purchased.
WA Rural - for country Western Australia
National - for all other States of Australia
Online orders are dispatched daily, Monday to Friday, with orders received before 12pm Perth time dispatched on the same day if possible. Depending on location, most orders are completed within 2-7 days. If part or all of your order is out of stock or unavailable you will be notified by email or phone and asked if you would like to wait for the item to be re-stocked, change it for a different item or be given a refund. We may refuse and refund an order if delivery costs makes it not viable to be sent.
All items are sent via Australia Post, a tracking advice will be emailed to you once your order is dispatched. If your parcel takes longer than expected please check with your local post office. If you are not home, Australia post will leave a calling card advising you have a parcel awaiting collection. Leather and luggage online cannot be responsible for parcels lost or late delivered by Australia post. Insurance can be easily added at the checkout (at an additional cost).
Estimated delivery times are as follows:
| State | Business Days |
|---|---|
| Australian Capital Territory | 4-7 |
| New South Wales | 4-7 |
| Northern Territory | 5-9 |
| Queensland | 5-9 |
| South Australia | 4-7 |
| Tasmania | 5-9 |
| Victoria | 4-7 |
| Western Australia | 1-3 |
Insurance
For added peace of mind, you can have your order insured against loss by Australia post. Simply click on the insurance button during the check out process. Insurance is charge at a rate of $1.50 per $100 of order value. The Insurance option is only for orders delivered within Australia. In the unlikely event that your order is lost in transit, we will have it replaced for you, (when deemed lost by Australia post). Leather & Luggage online will not accept responsibility for uninsured orders.
Deliveries to New Zealand
we are happy to organize delivery to New Zealand. Contact Leather & Luggage online by email before purchasing. Delivery will be worked out and will be charged at cost
Orders are sent express international courier with signed delivery & tracking. Delivery time 7 to 10 days.
Customs duties and charges may be payable by you on entry of your order to New Zealand, unfortunately these are out of our control. Please check with your customs dept if you are unsure on what duties may be levied. All transactions are in Australian dollars.
