Terms of service

By using our website and/or placing an order you agree to be bound by these. Please read carefully before placing your order. If you have any questions regarding our terms and conditions, our products or repair services or how to place an order online with us, please email us at admin@leatherandluggage.com.au

 

Your order

All orders are subject to acceptance and availability. When you place an order your credit card will automatically be debited and you will receive an order confirmation, which is proof of your order.

In the unlikely event that an item you have requested is out of stock or unavailable, we contact you within two days and either refund your credit card or ask if you would select a different stock item.

Please note that once you have placed your order, we cannot make any changes or change the delivery address, unless you contact us immediately. So please take care to enter details accurately.

Leather and luggage reserves the right to refuse an order for any reason. We may refuse an order if delivery costs makes it not viable to be sent.

Paying for your order

All prices listed on our website are in Australian Dollars and are inclusive of GST. The total cost of your order is the price of the goods at the time the order is placed plus the delivery fee if applicable.

If the price of an item is listed incorrectly on our website you will be notified of the correct price by e-mail and given the option of proceeding with or cancelling your order.

We can accept orders by phone. Customers are also welcome to shop direct with us at 317 Walcott St, North Perth and receive our web prices in-store.

 

Your privacy

Leather and luggage values your privacy. Any information you provide to us via this web site is maintained and accessible only by Leather and luggage and its authorised partners in accordance with our Privacy Policy.

 

Warranty

All products purchased from Leather and luggage come with a full manufacturer's warranty that covers any manufacturing defect or material fault. Warranty periods differ for different products. Warranty issues are resolved by the manufacturer or distributor of the product. If a problem occurs with your purchase, within its warranty period, you can contact the manufacturer for direct resolution of your warranty issue. The manufacturer or distributor will direct you to an approved repair centre in your state. Leather and luggage are authorized repairers for many major luggage brands. Contact us for assistance if you reside in Perth. Products damaged though misuse, accidental damage or carriers are not covered under warranty. If you notice damage to your luggage after a trip, we recommend that you submit a claim your your airline.

 

When You Receive Your Order

We try to ensure all our products are delivered free from defects, but if there is a problem with your purchase when you receive it, please contact Leather and luggage and we will organise to have the item replaced for you at no extra cost to you.

 

Web site content

While we have made every attempt to ensure that the information contained on this site has been obtained from reliable sources, Leather and luggage is not responsible for any errors or omissions, or for any results obtained from the use of this information. All information on this site is provided "as is", with no guarantee of completeness, typographical errors, accuracy or timeliness.

We have done our best to ensure that our products and the web site are reproduced as accurately as possible. However as the actual colours you see will depend on your monitor there may be a subtle colour variation between the web site and the product on delivery. If you have any questions relating to the product please e-mail to admin@leatherandluggage.com.au before placing your order.

Certain links on this site connect to other web sites maintained by third parties over which we have not control. Leather and luggage makes no representations as to the accuracy or any other aspect of information contained on related web sites

 

Intellectual property & copyright

All text, images and design on this site are the sole property of Leather and luggage, or in some cases, a third party. Content on this site cannot be copied or used in any way without the written consent of Leather and luggage. Permission is granted to copy electronically and to print in hard, copy portions of this website as an informational resource, otherwise Failure to adhere to this may result in a breach of copyright or trademark, or other laws leading to civil and criminal prosecution.

Leather and luggage reserves the right to make changes to these terms and conditions at any time. Please check back from time to time to ensure you are aware of any changes.